Frequently asked questions

How to fix error Message "Sage 50 Can not be started"?

Are you having issues launching your sage 50 application? There are multiple reasons behind this error which includes - 1. Path for data file has been changed. 2. Data file is corrupted or damaged. 3. Program files have been deleted or damaged. Please try restarting your computer and if problem still persist contact us.

Are you unable to open company file in sage accounting?

Getting an error message "unable to open data file" or "unable to open company file". Please check if main file is on a server which is being shared by multiple users. Also check the data file path or directory. There are multiple reasons behind this error - 1. Company file already opened by another sage user. 2. Data file is corrupted or damaged. 3. Incorrect Data file path Contact us if your are having above issues.

Sage 2020 update won't install on my server or workstations.

Are you having issues updating your sage 50 to the latest version? Please check the following reasons- 1. If you are setting up sage on network make sure that you supply the correct data path for the company files in your workstation computers. 2. Make sure that the sage is updated on your server as well. 3. Datapath and Localdatapath does not match at the server. 4. Don't have admin rights or permission to make changes. Please contact our sage support experts for assistance.

Having printing issues with your Sage 50 accounting.

Please check if your printer is connected and is turned on. Also try giving a test print from any other application apart from sage. Try restarting your printer and sage 50 application. If problem still persist, contact us.

Unable to do payroll in my sage 50 software.

If you are unable to perform payroll with your sage software, there could be multiple reasons behind that. Please contact our accounting expert to get help.